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Interim Presentation + More user testing

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Journey Recommendations + User Testing

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User 01 -  Haiyan Zhang Task: to find the article "Wellington's Trolley Buses to continue..." Actions: Open Hamburger menu in top left corner.  Select News, then Wellington as a sub category Select article for Wellington news home page.  User testing for this went straight forward, everyone seemed to be able to complete the task without a problem. However this user journey is specifically about navagation and has no personalised feature to make Haiyan expereince easier, so this is what I could start thinking about. User 02 - Hemi Kamana Task: to find the video section and watch a news video. Actions: Select "watch" on top menu bar click on a news video and watch.  This journey is very short and straight forward. The people I tested on had not problems. However I am un sure about having the "watch" section away from the full menu, it's a bit confusing. ...

Current Journey Maps of the 6 Personas

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Over this week I assigned each of the user profiles given to us in class a task that I felt related to the information in their persona profile. I then sketched out what there current journey was and tested it our on my flatmates at home to see how easy they found it and any issues.  Persona 1 - Haiyan Zhang  Task - to find the article "Wellington's Trolley Buses to Continue as Uncertainty Remains Over Replacements" on her smart phone while she catches the bus to work.  This task was fairly straight foward because the article was a link on the Dominion Post home page.  The only action the user had to do was scroll down and select it.  I did notice that the title of the article was different on the home page than the title when the user clicks on the article which is confusing.   I also can't figure out how to get back to the Dominion Post home page once I have clicked on another article, it just seemed to take you back to the Stuff ...